Each of your customers is unique, with different needs. You likely personalize your products, services, and approach accordingly.
So too with your employees.
Yet, most companies treat their people all the same.
Dorri McWhorter knows better. She’s CEO of YWCA Chicago, where she’s transforming the 140-year-old social service agency into a 21st century social enterprise. Dorri is moving the agency into the digital age with technical training for youth & adults. And she’s been named one of the top 100 innovators in Chicago.
In this 20-min interview, Dorri & I discuss personalization for your employees & your teams. How to treat them differently, uniquely but fairly.